Shipping policy
Shipping Policy for India:
1. All products are shipped within 2-5 working days of receiving the order.
2. Free Shipping on All orders above Rs. 499
Shipping Policy for All Countries Excluding India:
Shipping Charges:
- For Orders < $60 : Rs. 1500
- For Orders Ranging from $61 to $120 : Rs. 2200
- For Orders Ranging from $121 to $180 : Rs. 3000
- For Orders Ranging from $181 to $240 : Rs. 3500
- Free Shipping on all orders above $240
Any Hidden Charges?
We do not levy any additional charges on orders.
Please Note: The Government in your country of residence can impose taxes or import duties applicable on entry as per local laws.
Transit Risk
We ship all orders as fully insured at no extra cost to customers. If the courier company fails to deliver, you do not suffer any loss. In-transit risk is all ours. But The Street Story will not be responsible for lost and stolen packages or any full or partial damages to the package after being left at the customer's address by the postal / courier agency.
Shipment and Tracking Details
We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier companies website details along with the expected date of delivery.
Types of Shipping
If a shipment is lost in transit, we wait for 15 days and then reprocess/reship the order.